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FIX: Windows 11 keeps freezing randomly

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Matthew Adams

by Matthew Adams

Windows & Software Expert




Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it. He is passionate about… Read more






  • Windows 11 keeps freezing for some users because of graphical issues, limited system RAM, program conflicts, corrupted system files, and more besides.

  • Some users might need to run system files and disk scans to fix Windows 11’s hanging problem.

  • Changing screen resolution settings can sometimes resolve persistent freezing.

  • Adjusting virtual memory allocation is another way you might be able to fix regular Windows 11 freezing.





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Microsoft released Windows 11 in October 2021. Since then, quite a few users have posted on support forums about Windows 11 randomly freezing. This is what one user said in a Microsoft forum post:



I have been facing a major problem recently in Windows 11. My PC gets stuck (freezes) randomly. Ctrl+Shift+Alt also doesn’t work, and the only option I have is to force shut down by hard pressing the power button.



Such Windows 11 freezes occur randomly on regular basis for those users. Some users have said their Windows 11’s PCs freeze three to six times a day. The more it happens, the more urgently users need to fix the issue.


How come Windows 11 randomly freezes?


There are a few potential causes that can trigger random Windows 11 freezing as described within the quote above. It can be a graphical issue for users utilizing PCs with limited GPUs. The freezing might occur because the screen resolution is set overly high for your PC’s graphics adapter.


Or the freezing might arise because of GPU driver compatibility. If you’ve recently upgraded to Microsoft’s latest desktop platform, your graphics card might have an incompatible Windows 10 driver. In which case, you would need to update the GPU’s driver to a more compatible one.


Limited system RAM can be another factor behind random Windows 11 freezing. Insufficient system memory can result in such crashing on Windows 11 PCs with four GB RAM. Extending virtual memory allocation can resolve such issues.


System file corruption is another potential cause for random Windows 11 freezing. Running a system file scan will likely fix the issue for such a scenario. Resetting Windows 11 is a more drastic alternative resolution for repairing system files.


Sonic Studio 3 is a conflicting program that’s known to clash with Windows 11. Some users have confirmed uninstalling that software can fix Windows 11 freezing. Maybe you should check if you have Sonic Studio 3 installed.


So, there’s more than one way you might be able to fix this issue. This is how you can fix random freezing in Windows 11.


How can I fix Windows 11 freezing randomly?


1. Run a system file scan



  1. First, click the magnifying glass icon beside the Start menu on the taskbar.
    magnifying glass button windows 11 keeps freezing

  2. You’ll need to enter cmd in the to search box to find the Command Prompt.

  3. Make sure you open an elevated Prompt by right-clicking the Command Prompt search result and selecting Run as administrator.
    Run as administrator option windows 11 keeps freezing

  4. Enter this command and press Return: DISM.exe /Online /Cleanup-image /Restorehealth
    Deployment image scan command windows 11 keeps freezing

  5. Next, type in the following SFC command and hit Enter: sfc /scannowThe SFC command windows 11 keeps freezing

  6. Now wait for the System File Checker scan to finish and display an outcome within the Command Prompt’s window.


2. Run a disk scan



  1. Open the Command Prompt as an administrator as covered within the first three steps of the previous resolution.

  2. Tap in this disk scan command and hit Enter: chkdsk c: /f /r
    The chkdsk command windows 11 keeps freezing

  3. Now the check disk scan will be scheduled to run on reboot. Click the Start menu, press the Power button, and select Restart.
    Restart option windows 11 keeps freezing


3. Reduce your monitor’s resolution setting



  1. Click the Windows taskbar icon to bring up the Start menu, and select the pinned Settings app there.
    The magnifying glass button windows 11 keeps freezing

  2. Select the Display navigation option on the System tab.
    The Display option windows 11 keeps freezing

  3. Click the Display resolution drop-down menu to select a slightly lower resolution setting.
    Display resolution option windows 11 keeps freezing

  4. Select the Keep changes option on the dialog box prompt to confirm.
    Keep changes button windows 11 keeps freezing


4. Check for RAM issues



  1. Press the Windows and S keys both at the same time.

  2. Input Windows Memory Diagnostic within the search box that opens.
    A Windows Memory Diagnostic search windows 11 keeps freezing

  3. Click Windows Memory Diagnostic to open it.

  4. Select the Restart now and check for problems option.
    Restart now and check for problems option windows 11 keeps freezing


Thereafter, Windows will restart, Windows Memory Diagnostic will scan, and it should then display an outcome. If it doesn’t, however, you’ll need to check the scan result in Event Viewer as outlined within our Memory Diagnostic Tool mdsched.exe guide.



Note icon
NOTE

You might need to replace faulty RAM modules if Windows Memory Diagnostic detects errors.



5. Expand virtual memory allocation



  1. Bring up the search utility with its taskbar button or Windows key + S hotkey.

  2. Enter the keyword performance of Windows within the search box.
    A performance of windows search windows 11 keeps freezing

  3. Then select the Adjust the appearance and performance of Windows search result to open the Visual Effects tab shown directly below.
    Visual Effects tab windows 11 keeps freezing

  4. Click the Advanced tab.

  5. Then select the Change option there.
    Change button windows 11 keeps freezing

  6. Uncheck the Automatically manage paging file size for all drives checkbox, and select the primary C: drive partition.
    The Automatically mange paging file size for all drives checkbox windows 11 keeps freezing

  7. Then click the Custom size radio button.
    The Custom size option windows 11 keeps freezing

  8. Type the recommended value specified within the Virtual Memory window in the Initial size (MB) text box.
    Initial size box windows 11 keeps freezing

  9. Input a bigger value than the recommended one within the Maximum size box.
    Maximum size box windows 11 keeps freezing

  10. Click OK on the Virtual Memory window.
    OK button windows 11 keeps freezing


6. Update your GPU’s driver



  1. Open the manufacturer’s website (NVIDIA, Intel, AMD) for your graphics card.

  2. Then go to the driver download section of that website.
    The NVIDIA download page windows 11 keeps freezing

  3. Select your graphics card model and Windows platform on the driver download section’s menus.

  4. Click the Download option for the latest driver that’s compatible with your PC.
    Download button windows 11 keeps freezing

  5. Thereafter, bring up File Explorer by clicking the taskbar button shown directly below.
    The File Explorer button windows 11 keeps freezing

  6. Open the folder that includes the driver package you downloaded.

  7. Double-click the driver package to open its setup window. Then go through the setup wizard to install the driver.
    A NVIDIA package windows 11 keeps freezing


You can also upgrade graphics card drivers with third-party driver updater software. DriverFix is one such utility with which you can scan your PC and automatically update drivers for devices with outdated ones.


7. Uninstall Sonic Studio 3



  1. Press the Windows + X key combination, and select the Run shortcut.
    Run shortcut windows 11 keeps freezing

  2. Type this command in the Open box and click OK: appwiz.cpl
    The appwiz.cpl command windows 11 keeps freezing

  3. Select Sonic Studio 3 in Programs and Features, and click an Uninstall option for that software.
    Uninstall button

  4. Click Yes on any uninstall confirmation prompts that might pop up.


Some users might prefer to uninstall Sonic 3 with third-party uninstaller utilities like IObit Uninstaller. With IObit Uninstaller, you can also delete residual files and registry entries left behind from installed software.


8. Reset Windows 11 to factory defaults



  1. Press the Windows + I key combination.

  2. Select Recovery on the System tab in Settings.
    Recovery navigation option windows 11 keeps freezing

  3. Click the Reset PC button shown directly below.
    The Reset PC option windows 11 keeps freezing

  4. Choose the Keep my files option.
    Keep my files button windows 11 keeps freezing

  5. Then select either Cloud download or Local reinstall.
    Reinstall options windows 11 keeps freezing

  6. Click Next > Reset to restore Windows 11 to its factory default.
    The Next option windows 11 keeps freezing



Note icon
NOTE

This method will uninstall all third-party software packages that weren’t pre-installed on your PC. So, you will need to reinstall the software after resetting Windows 11. Try applying this potential resolution as a last resort for fixing Windows 11 freezing.



Can the same issue occur on other Windows platforms?


Yes, users have also reported similar Windows 10 freezing in support forums. Interestingly, some users have said that freezing/crashing started after OS updates. Such issues can also occur on Windows XP, Vista, 7, and 8.


Some of the resolutions above might help fix similar freezing issues on different Windows platforms. However, our Windows 10 freezes randomly guide includes potential resolutions and instructions specifically for that platform.


We can’t guarantee the potential resolutions in this guide will fix random freezing in Windows 11 for all users. However, there’s a good chance that they’ll fix random and regular freezing on many Windows PCs. Try applying all those fixes in the order they’re specified.


The only other potential resolutions that might be worth a try are to reset or update the BIOS. Our how-to easily update your BIOS guide provides the full low-down on how to update BIOS. The Fix: BIOS corruption post also includes further details about fixing BIOS corruption.


If those potential fixes don’t resolve this issue for you, consider contacting Microsoft’s Windows support service for further suggestions. You can send a support ticket by clicking Get Help > Contact Support on the Contact Microsoft Support page.


You can also enter any questions you might have about fixing persistent Windows 11 freezing in the comments section below. Feel free to discuss this issue there.




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